East River Auto Care

Bielka Peña (Bibi) 3 months ago

Came for a state inspection and they lifted the car (never had my car lifted for state inspection before). After almost an hour, inspection was not done but the guy insisted the car needed major repairs for over $1k. The guy also insisted that the state was now requiring a bunch of extra checks I have never had before during an emissions testing. I know it was sketchy because when I asked to get the car lowered, the guy did not even try to charge for the “inspection “. Never coming back here, total scam.

Jason Morales 4 months ago

Worst shop you can go to, you will get robbed. $800 for a rebuilt alternator is insane. I went there because it was close to my job and it was late. I had to show up to the shop because they never called me to tell me how much or that the car was ready. When I showed up they tried charging me storage fee. They keep their doors open by doing fraud. Let’s not forget that when I showed up my car was on the sidewalk with a a car all on top of the bumper. DO NOT TAKE YOUR CAR HERE.

TONY Jorge 8 months ago

Outright thief. Agreed to pay $200 for a new serpentine belt installed. Sat in drivers seat while they did the work. Given a $1300. bill when finished. They claimed vehicle also needed a tension pulley, an $80 part, which it did not because I took the old one which is still good. Regardless, I never approved anything other than a $200 belt and I was never asked if it was OK to do while sitting on the vehicle.

Aaron Gans 10 months ago

Usually don’t post these but these people are total con-artists. Called asking about annual state inspections, left my car. Didn’t hear back for a day. Called to check in and was told that my car needed major repairs — new brakes, new brake pads and some electrical component. Car was running fine so i was skeptical. I told the guy I wanted this in writing. He said, ok, he’d pass my inspection with just the brakes repaired and not the other thing but it’ll cost $1k… I said I’d just pick it up and go somewhere else and he told me that would cost $90 for parking. Eventually randomed my car for $30 but didn’t get inspected. DON’T GO HERE. Such a criminal operation. Update: passed inspection at another garage without issue.

Paul Marcum a year ago

Happily I have had nothing but great experiences with East River Auto Care. The first time I took my old Saab into the shop they got the brakes, taillights, exhaust pipe, oil change, and state inspection done in record time. The repair costs were good and everyone extremely nice. I’ve already brought the car back to them for another repair.